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Aroma ARC-1230W/B/R

The Aroma ARC-1230W/B/R is a digital rice and grain multicooker designed for cooking rice, grains, steaming, making yogurt, slow cooking, and more. It features a nonstick inner pot, steam tray, rice measuring cup, and serving spatula. The cooker includes digital controls for various functions like rice, grains, oatmeal, soup, sauté-then-simmer, slow cook, steam, cake, and yogurt, with adjustable cook times and a delay timer. It has a cool-touch body and a polarized plug for safety.

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AI Assistant: How can I help you with the Aroma ARC-1230W/B/R? My knowledge is based on the product manual.

Cooker does not switch to keep warm mode

Cooker continues to cook even after cycle completion

Solutions:

Follow recipe carefully and ensure all liquid is evaporated before expecting the keep warm function to activate.

E1 or E3

Cooker does not power on or shuts off during operation

Solutions:

Turn off the cooker, allow it to cool for 2-5 minutes, then restart. If the problem persists, contact customer service.

E2 or E4

Internal error detected

Solutions:

Contact customer service for assistance.

Inner pot damaged when wet

Cooker malfunctions after using a wet inner pot

Solutions:

Always ensure the outside of the inner pot is dry before use.

Rice too dry/hard after cooking

Rice is undercooked and lacks moisture

Solutions:

Add 1 cup of water, stir thoroughly, close the lid, and select the rice function again. Repeat until the rice is soft and moist.

Rice too moist/soggy after cooking

Rice is overcooked and has excess moisture

Solutions:

Stir the rice to redistribute the moisture. Close the lid and allow the cooker to remain in keep warm mode for 10-30 minutes, stirring periodically.