Fault Codes Help for Aroma ARC-150SB

Manufacturer

Model

Aroma ARC-150SB

The Aroma ARC-150SB is a multi-functional kitchen appliance designed for cooking rice, grains, and other dishes. It features a non-stick inner pot, steam tray, and control panel with digital display. Functions include white rice, brown rice, steam, slow cook, delay timer, and keep warm. The appliance has a cool-touch body and lid, and includes a polarized plug for safety. It operates on 120V AC power and includes a condensation collector.

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AI Assistant: How can I help you with the Aroma ARC-150SB? My knowledge is based on the product manual.

Cooker won't turn on

The cooker does not respond when the power button is pressed.

Solutions:

Ensure the cooker is plugged into a functioning 120V AC outlet and that the circuit is not overloaded.

E1

Bottom sensor open circuit

Solutions:

Contact customer service 1-800-276-6286.

E2

Bottom sensor short circuit/overheat

Solutions:

Turn off cooker, allow to cool 2-5 minutes, then restart. If problem persists, contact customer service 1-800-276-6286.

Inner pot not working

The cooker does not heat up or cook properly.

Solutions:

Ensure the outside of the inner pot is dry before use.

Rice too dry/hard after cooking

Rice is dry, hard, or chewy when cooker switches to keep warm.

Solutions:

Add 1 cup of water, stir thoroughly, and re-cook using the white rice function. Repeat if necessary.

Rice too moist/soggy after cooking

Rice is still too moist or soggy when cooker switches to keep warm.

Solutions:

Stir rice with serving spatula to redistribute moisture. Allow cooker to remain in keep warm mode for 10-30 minutes, stirring periodically.

Steam escaping excessively

Excessive steam is escaping from the cooker during operation.

Solutions:

Ensure the lid is securely closed and the steam vent is clear.