Fault Codes Help for Aroma ARC-2020

Manufacturer

Model

Aroma ARC-2020

The Aroma ARC-2020 is a digital rice and grain multicooker designed for cooking rice, grains, and other meals. It features a cool-touch lid with a handle and lid holder, stainless steel lid, and cool-touch handles. The cooker includes an inner pot, a small 180ml measuring cup, a large 900ml measuring cup, and a serving spatula. It operates with a cook/warm switch and indicator lights, automatically switching to warm mode after the cooking cycle. It has a maximum capacity of 20 cups of uncooked white rice (or 15 cups of brown rice).

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AI Assistant: How can I help you with the Aroma ARC-2020? My knowledge is based on the product manual.

Burning smell

Unpleasant odor during cooking

Solutions:

Clean the inner pot and cooker thoroughly. Rinse rice thoroughly before cooking.

Cooker not operating

Cooker does not turn on or heat up

Solutions:

Ensure the cooker is plugged into a functioning 120V AC outlet on a dedicated circuit. Check the power cord connection.

Inner pot damage

Cooker malfunctions or is damaged

Solutions:

Ensure the inner pot is completely dry before placing it back into the cooker.

Rice too dry/hard after cooking

Rice is dry, hard, or chewy when the cooker switches to warm mode

Solutions:

Add 1 cup of water, stir thoroughly, and resume cooking. Repeat if necessary.

Rice too moist/soggy after cooking

Rice is still too moist or soggy when the cooker switches to warm mode

Solutions:

Stir rice with serving spatula to redistribute moisture. Allow cooker to remain in warm mode for 10-30 minutes, stirring periodically.