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Aroma ARC-2132S

The Aroma ARC-2132S is a commercial-grade digital rice and grain multicooker. It features a stainless steel lid, condensation collector, cool-touch body, and indicator lights. It operates with a simple cook switch and automatically switches to a warm mode after cooking. The cooker includes an 180ml rice measuring cup and a 900ml rice measuring tumbler. It is designed for countertop use and can cook various rice and grain types, with adjustable water levels for different yields. The inner pot is non-stick and removable for easy cleaning.

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AI Assistant: How can I help you with the Aroma ARC-2132S? My knowledge is based on the product manual.

Cooker won't start

The cooker does not power on or respond when the cook switch is pressed.

Solutions:

Ensure the power cord is firmly plugged into a working 120V AC outlet. Try a different outlet. Avoid overloading the electrical circuit.

Inner pot damage

The inner pot is damaged or deformed.

Solutions:

Do not use the inner pot on a stovetop or burner. Only use the cooker's heating element.

Lid won't close

The lid does not close properly.

Solutions:

Ensure the inner lid is installed correctly (small side of the seal facing you). Clean the heating plate to remove any grains or debris.

Malfunction after wet pot

The cooker malfunctions after the inner pot was returned to the cooker while wet.

Solutions:

Always ensure the inner pot is completely dry before placing it in the cooker.

Overheating

The cooker overheats during operation.

Solutions:

Clean the heating plate to remove any grains or debris.

Rice too dry/hard

Rice is dry, hard, or chewy after the cooking cycle completes.

Solutions:

Add 1 cup of water, stir thoroughly, and resume cooking. Repeat until rice is soft and moist.

Rice too moist/soggy

Rice is still too moist or soggy after the cooking cycle completes.

Solutions:

Stir rice to redistribute moisture. Allow cooker to remain in warm mode for 10-30 minutes, stirring periodically.