Fault Codes Help for Aroma ARC-302-1NG

Manufacturer

Model

Aroma ARC-302-1NG

The Aroma ARC-302-1NG is a multi-functional rice and grain cooker featuring a non-stick inner pot, steam vent, and cool-touch handles. It operates with a simple cook and warm switch, allowing for automated cooking and temperature maintenance. The cooker includes a steam tray for simultaneous food preparation and is designed for countertop use with a 120V AC power outlet. It can also be used for soups, stews, and steaming vegetables or meats. The unit features indicator lights for cook and warm cycles.

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AI Assistant: How can I help you with the Aroma ARC-302-1NG? My knowledge is based on the product manual.

Cooker not operating

The cooker does not turn on or heat up.

Solutions:

Ensure the cooker is plugged into a dedicated 120V AC outlet and not sharing a circuit with other appliances.

Food not cooking evenly

Unevenly cooked food.

Solutions:

Stir food periodically during cooking, especially for soups and stews.

Inner pot wet

The cooker does not function correctly.

Solutions:

Ensure the outside of the inner pot is completely dry before use.

Rice too dry/hard after cooking

Rice is dry, hard, or chewy when the cooker switches to the warm setting.

Solutions:

Add 1 cup of water, stir thoroughly, close the lid, and press the cook switch. Repeat until rice is soft and moist.

Rice too moist/soggy after cooking

Rice remains too moist or soggy after the cooker switches to the warm setting.

Solutions:

Stir rice with a serving spatula to redistribute moisture. Close lid and allow cooker to remain in warm mode for 10-30 minutes, stirring periodically.

Steam escaping excessively

Excessive steam is released during cooking.

Solutions:

Ensure the lid is properly sealed and securely in place.