Fault Code Help

Filters
English 中文 (Mandarin) Español हिन्दी Português Français Русский Deutsch 日本語

Aroma ARC-302CU/ARC-302CUL

The Aroma ARC-302CU/ARC-302CUL is a digital rice and grain multicooker designed for countertop use. It features a tempered glass lid, cool-touch handles, a steel body, and a ceramic-coated inner pot. The cooker operates with a simple cook/warm switch and indicator lights. It's capable of cooking rice, grains, and other meals, and includes a steam tray and ring for steaming vegetables and meats. The cooker automatically switches to a warm mode after cooking, keeping food at serving temperature. It has a maximum capacity of 2 cups of uncooked white rice or 1.5 cups of brown rice.

View Manual
AI Assistant: How can I help you with the Aroma ARC-302CU/ARC-302CUL? My knowledge is based on the product manual.

Cooker not operating

Appliance does not turn on or heat up.

Solutions:

Ensure the cooker is plugged into a functioning 120V AC outlet on a dedicated circuit. Check the power cord connection.

Food burning

Food is sticking to the inner pot or burning.

Solutions:

Add more liquid and reduce cooking time. Ensure the inner pot is clean.

Inner pot damage

Cooker malfunctions after using a wet inner pot.

Solutions:

Always ensure the inner pot is completely dry before placing it in the cooker.

Rice too dry/hard

Rice is dry or hard/chewy after cooking.

Solutions:

Add 1 cup of water, stir thoroughly, and resume cooking. Repeat if necessary.

Rice too moist/soggy

Rice is still too moist or soggy after cooking.

Solutions:

Stir rice with a serving spatula to redistribute moisture. Allow cooker to remain in warm mode for 10-30 minutes, stirring periodically.

Steam escaping excessively

Excessive steam escaping during or after cooking.

Solutions:

Ensure the lid is properly sealed. Reduce the amount of liquid used.

Steam tray issues

Steam tray not functioning correctly.

Solutions:

Ensure the steam tray and ring are correctly positioned according to the instructions.