Fault Codes Help for Aroma ARC-302NG/ARC-302NGBL/ARC-302NGP

Manufacturer

Model

Aroma ARC-302NG/ARC-302NGBL/ARC-302NGP

The Aroma ARC-302NG series is a multi-cooker designed primarily for cooking rice and grains. It features a non-stick inner pot, tempered glass lid with steam vent, and cool-touch handles. The cooker operates with a simple cook/warm switch, automatically switching to the warm setting after the cooking cycle is complete. It includes a serving spatula and rice measuring cup. The body is powder-coated steel. It can also be used for cooking soups, chili, stews, and even pancakes.

View Manual

AI Assistant: How can I help you with the Aroma ARC-302NG/ARC-302NGBL/ARC-302NGP? My knowledge is based on the product manual.

Cooker won't start

The cooker does not power on.

Solutions:

Ensure the cooker is plugged into a working 120V outlet and the circuit is not overloaded.

Discoloration of inner pot

Slight discoloration of the inner pot or accessories after washing.

Solutions:

This is cosmetic only and does not affect performance.

Food left on warm too long

Food left on warm for more than 12 hours.

Solutions:

Do not leave food on the warm function for more than 12 hours.

Inner pot wet

Cooker malfunctions or doesn't operate correctly.

Solutions:

Ensure the outer surface of the inner pot is completely dry before placing it into the cooker.

Rice too dry/hard

Rice is dry or hard/chewy after cooking.

Solutions:

Add 1/4 - 1/2 cup water, stir, and resume cooking.

Rice too moist/soggy

Rice is still too moist or soggy after cooking.

Solutions:

Stir rice to redistribute moisture, place lid back on, and allow to remain on warm for 10-30 minutes, stirring periodically.

Steam escaping excessively

Excessive steam is escaping during cooking.

Solutions:

Ensure the lid is securely in place. Reduce the amount of liquid used.