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Aroma ARC-5200SB/ARC-5200SG

The Aroma ARC-5200SB/ARC-5200SG is a digital rice and grain multicooker designed for countertop use. It features a nonstick inner pot, steam tray, and various pre-programmed settings for cooking rice (white, brown, quick), grains (multigrain, oatmeal), steaming vegetables, making soup, slow cooking, preparing risotto, baking cakes, and cooking eggs. It includes functions like sauté-then-simmer, delay timer, and a keep-warm function. The cooker has a stainless steel body, digital display, and control panel for adjusting settings and cook times. It operates on 120V AC power and includes safety features like automatic shut-off and a polarized plug.

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AI Assistant: How can I help you with the Aroma ARC-5200SB/ARC-5200SG? My knowledge is based on the product manual.

Cooker won't turn on

Cooker does not respond when power button is pressed

Solutions:

Check the power outlet, ensure the power cord is securely plugged in, and inspect the cord for damage. If damaged, contact customer service.

Delay timer not working

Cooker does not start cooking at the set time

Solutions:

Verify the timer is set correctly and that there has been no power interruption.

E1

Bottom sensor circuit error

Solutions:

Contact Aroma customer service at 1-800-276-6286.

E2

Bottom sensor short circuit

Solutions:

Contact Aroma customer service at 1-800-276-6286.

E5

Top sensor open circuit

Solutions:

Contact Aroma customer service at 1-800-276-6286.

E6

Top sensor short circuit

Solutions:

Contact Aroma customer service at 1-800-276-6286.

Food burns during sautéing

Food sticks to the bottom of the pot and burns

Solutions:

Add more oil or liquid, reduce heat setting, and stir frequently.

Inner pot damaged

Inner pot is warped, scratched, or has non-stick coating peeling

Solutions:

Replace the inner pot. Hand wash with warm, soapy water to prolong lifespan.

Rice too dry/hard

Rice is undercooked and lacks moisture

Solutions:

Add 1 cup of water, stir thoroughly, and re-cook using the white rice function.

Rice too moist/soggy

Rice is overcooked and has excess moisture

Solutions:

Stir rice to redistribute moisture, close lid, and allow cooker to remain on keep warm for 10-30 minutes, stirring periodically.

Steam vent blocked

Steam is not escaping properly during cooking

Solutions:

Carefully clean the steam vent to remove any obstructions.