Fault Codes Help for Aroma ARC-914SBD

Manufacturer

Model

Aroma ARC-914SBD

The Aroma ARC-914SBD is a digital rice and grain multicooker designed for cooking rice, grains, steaming vegetables, and making soups. It features a non-stick inner pot, steam tray, measuring cup, and serving spatula. The cooker offers functions for white rice, brown rice, steam, delay timer, and keep warm. It has a digital display with a cooking indicator light and control panel for adjusting settings. The unit includes safety features like automatic shut-off and a cool-touch exterior.

View Manual

AI Assistant: How can I help you with the Aroma ARC-914SBD? My knowledge is based on the product manual.

Cooker does not switch to keep warm mode

Cooker continues cooking and does not automatically switch to keep warm.

Solutions:

Follow recipe carefully and do not leave rice cooker unattended.

E1

Sensor open circuit

Solutions:

Contact customer service 1-800-276-6286.

E2

Sensor short circuit

Solutions:

Contact customer service 1-800-276-6286.

E3

Over-heating/High temperature

Solutions:

Turn off cooker, allow to cool 5-10 minutes, then restart. If problem persists, contact customer service 1-800-276-6286.

Rice too dry/hard after cooking

Rice is dry or hard/chewy when cooker switches to keep warm.

Solutions:

Add 1 cup water, stir thoroughly, close lid, and select white rice function again. Repeat until rice is soft and moist.

Rice too moist/soggy after cooking

Rice is still too moist or soggy when cooker switches to keep warm.

Solutions:

Stir rice with serving spatula to redistribute moisture. Close lid and allow cooker to remain in keep warm mode for 10-30 minutes, stirring periodically.