Fault Codes Help for Aroma AWK-1401SB

Manufacturer

Model

Aroma AWK-1401SB

The Aroma AWK-1401SB is a one-touch operation electric kettle designed for heating water. It features a stainless steel body, a cool-touch handle, and an automatic shut-off function once boiling point (212°F) is reached. The kettle has a maximum water capacity and includes safety features like a polarized plug and protection against operating without water. It also has a lid lock for safe operation and a power switch for easy control. Mineral deposits can build up with regular use, and the kettle can be cleaned with lemon juice, vinegar, or baking soda.

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AI Assistant: How can I help you with the Aroma AWK-1401SB? My knowledge is based on the product manual.

Indicator Light Does Not Work

Kettle does not illuminate when power button is pressed

Solutions:

Ensure kettle is securely seated on the power base, verify the power base is connected to a working outlet.

Indicator Light Stays On After Boiling

Power button indicator light remains illuminated after water has boiled

Solutions:

Allow kettle to cool, then check that the lid is securely locked into place.

Kettle Doesn't Heat

Kettle does not heat up at all

Solutions:

Allow kettle to cool, add water, and try again. The kettle will reactivate once the internal temperature drops.

Kettle Shuts Off During Heating

Kettle stops heating before reaching boiling point

Solutions:

Add water to the kettle, ensuring it's between the min and max levels. Allow the kettle to cool before restarting.

Mineral Deposits/White Residue

White residue or scale build-up inside the kettle

Solutions:

Use distilled water, boil a mixture of water and lemon juice, vinegar, or baking soda, then rinse thoroughly.

Power Button Won't Stay Down

Power button does not latch and kettle does not turn on

Solutions:

Ensure kettle is securely seated on the power base, verify the power base is connected to a working outlet, and clean the base and kettle bottom.