Fault Codes Help for Aroma NRC-687SD-1SG

Manufacturer

Model

Aroma NRC-687SD-1SG

The Aroma NRC-687SD-1SG is a digital multicooker designed for cooking rice, grains, soups, stews, and steaming foods. It features a stainless steel inner pot, a tempered glass lid with a steam vent, and a digital control panel with functions for white rice, brown rice, sauté-then-simmer, and steam. It includes accessories like a stainless steel steam tray, serving spatula, and rice measuring cup. The cooker operates on 120V AC power and has a keep-warm function. It also includes safety features like automatic shut-off and protection against electrical shock.

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AI Assistant: How can I help you with the Aroma NRC-687SD-1SG? My knowledge is based on the product manual.

Cooker not operating properly

The cooker does not turn on or function as expected.

Solutions:

Ensure the cooker is plugged into a functioning 120V AC outlet on a dedicated circuit. Check the power cord connection.

Food sticking to inner pot

Food is adhering to the bottom of the inner pot.

Solutions:

Use a sufficient amount of oil or liquid. Stir frequently during cooking.

Inner pot wet before use

The cooker malfunctions or doesn't heat up.

Solutions:

Ensure the outside of the inner cooking pot is completely dry before use.

Rice too dry/hard after cooking

Rice is undercooked and lacks moisture.

Solutions:

Add 1/2 - 1 cup water, stir thoroughly, and re-cook using the white rice function. Repeat until rice is soft and moist.

Rice too moist/soggy after cooking

Rice is overcooked and has excess water.

Solutions:

Stir rice to redistribute moisture. Close lid and allow to remain on keep warm for 10-30 minutes, opening and stirring periodically.

Sauté function not working

The sauté function does not heat up or function as expected.

Solutions:

Allow the inner pot to preheat for 2-4 minutes with the lid closed before adding ingredients.

Steam escaping excessively

Excessive steam is released during cooking.

Solutions:

Ensure the lid is securely closed. Reduce the amount of liquid used in the recipe.