Fault Code Help

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biorb 12 or 14 hr button selected

The Oase Biorb HR8 is a complete aquarium kit featuring integrated LED lighting, a filter system, and an air pump. It offers customizable lighting options with 15 predefined colors, dimming capabilities across 4 brightness stages, and programmable color light cycles (8hr, 10hr, 12hr, 14hr). The cycle function includes sunrise, daylight, sunset, and nightlight modes with adjustable durations. The unit is designed for ease of use and maintenance, with a focus on creating a visually appealing aquatic environment.

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AI Assistant: How can I help you with the biorb 12 or 14 hr button selected? My knowledge is based on the product manual.

Air Pump Failure

No air bubbles are being produced.

Solutions:

Check air line for blockages, replace air pump.

Air Pump Not Working

No bubbles are being produced by the air pump.

Solutions:

Check air line for blockages, clean or replace air stone, test air pump with a different power source.

Color Change Issue

The aquarium is not cycling through the programmed colors.

Solutions:

Reset the LED controller, contact Oase support for software updates or controller replacement.

Color Change Issues

The aquarium is not cycling through the programmed colors.

Solutions:

Reset the color cycle program, contact customer support for LED controller issues.

Color Selection Not Working

Unable to change the color of the LED lighting.

Solutions:

Reset the unit, contact Oase support for assistance.

Color Selection Problem

Unable to select desired colors.

Solutions:

Reset unit, contact support.

Colour Issue

Incorrect colour displayed.

Solutions:

Replace colour LED.

Cycle Function Error

Cycle function not operating as expected.

Solutions:

Reset cycle settings, consult manual for correct configuration.

Cycle Function Malfunctioning

The programmed cycle (sunrise, daylight, etc.) is not running correctly.

Solutions:

Verify time settings, reset the cycle function, contact Oase support for software assistance.

Cycle Malfunction

Cycle does not progress as expected.

Solutions:

Reset time settings.

Cycle Not Functioning

The programmed cycle (sunrise, daylight, etc.) is not running as expected.

Solutions:

Verify time settings, reset the cycle program, contact customer support for timer issues.

Dimming Function Not Responding

The brightness levels are not changing when using the dimming controls.

Solutions:

Reset the unit, contact Oase support for assistance.

Dimming Issue

Unable to adjust brightness levels.

Solutions:

Replace dimmer switch, replace LED module.

Dimming Not Working

The brightness levels are not changing when adjusted.

Solutions:

Test with a different dimmer setting, ensure the LED is compatible with the dimmer, contact customer support.

Display Error

Error message displayed on the unit.

Solutions:

Reset unit, contact support.

Display Error (if applicable)

An error message is displayed on the aquarium's control panel.

Solutions:

Refer to the Oase Biorb manual for a list of error codes and their corresponding solutions.

Filter Blockage

Reduced water flow.

Solutions:

Clean or replace filter media.

Filter Not Circulating

Water is not being circulated through the filter.

Solutions:

Clean filter intake, check filter pump for obstructions, test filter pump with a different power source, replace filter pump.

Filter Not Functioning

Water is not being circulated by the filter.

Solutions:

Clean filter intake, check filter pump for obstructions, test filter pump with a different power source.

Filter System Blockage

Reduced water flow, cloudy water.

Solutions:

Clean or replace filter media.

Filter System Not Working

Water is cloudy or dirty.

Solutions:

Clean or replace filter media, check pump functionality.

LED Flickering

The LED lights are flickering intermittently.

Solutions:

Check all connections, replace LED module, test with a different power supply.

LED Malfunction

LEDs do not illuminate or flicker.

Solutions:

Check power connection, replace LED module, contact support.

LED Not Lit

No light emitted from the aquarium.

Solutions:

Check power connection, test with a different outlet, replace LED, ensure all connections are secure.

Light Not Working

LEDs do not illuminate.

Solutions:

Replace LED module.

Low Water Level

Reduced water flow, pump running dry.

Solutions:

Add water, check for leaks.

Overheating

Water temperature is too high.

Solutions:

Check heater setting, improve ventilation.

Power Failure

Unit does not turn on.

Solutions:

Check power cable connection.

Power Supply Failure

Unit does not power on.

Solutions:

Check power cord, replace power supply.

Pump Failure

Air pump is not functioning, no aeration.

Solutions:

Clean impeller, check power connection, replace pump.

Pump Not Working

Air pump is not functioning, no aeration.

Solutions:

Check power connection, clean impeller, replace pump if necessary.

Remote Control Not Working

Remote does not respond.

Solutions:

Replace battery in remote control.

Temperature Control Issue

Heater not functioning or overheating.

Solutions:

Check temperature setting, replace heater.

Unit Powers Off Randomly

The aquarium turns off unexpectedly.

Solutions:

Use a surge protector, test with a different power supply, ensure all connections are secure.

Unit Powers On But No Functionality

The unit turns on, but none of the features (lighting, filter, air pump) are working.

Solutions:

Contact Oase support for repair or replacement.

Unusual Noise

Strange sounds coming from the unit.

Solutions:

Inspect unit for loose parts, replace pump.

Unusual Noise From Air Pump

The air pump is making a loud or grinding noise.

Solutions:

Inspect air pump for foreign objects, replace air pump.

Water Level Sensor Error

Indication of low water level even when full.

Solutions:

Clean sensor, replace sensor.

Water Temperature Too High

Water temperature is exceeding safe levels for fish.

Solutions:

Check heater settings, ensure adequate water circulation, move aquarium to a cooler location.

Water Temperature Too Low

Water temperature is below safe levels for fish.

Solutions:

Check heater settings, add insulation, move aquarium to a warmer location.