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Breville BTA720XL & BTA730XL

The Breville BTA720XL & BTA730XL is a two-slice toaster featuring a stainless steel body, variable browning control, and functions for bagels and frozen items. It includes features like a "Bit More" button for extended toasting, a lift & look function to check progress, and a removable crumb tray for easy cleaning. The toaster operates electronically when plugged into a 110/120V power outlet and includes safety features like automatic shut-off and a short power cord.

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AI Assistant: How can I help you with the Breville BTA720XL & BTA730XL? My knowledge is based on the product manual.

Bagel Function Not Working

Bagel is not toasted correctly, or only one side is toasted.

Solutions:

Ensure the bagel is placed cut-side inwards. Press the 'Bagel' button before starting the toasting cycle.

Bread Jammed

Bread gets stuck in the toasting slots and the buttons and LED indicator flash.

Solutions:

Unplug the toaster and allow it to cool completely. Carefully remove the bread, avoiding damage to the heating elements. Do not use metal utensils.

Bread Jams

Toast or bagel becomes stuck within the toasting slots. All buttons and LED indicator flash.

Solutions:

1. Unplug the toaster and allow it to cool completely. 2. Carefully remove the bread, avoiding damage to heating elements. Do not use metal utensils. 3. Clean the crumb tray thoroughly. 4. If the issue persists, contact Breville customer service.

Crumb Tray Full

Excessive crumbs are accumulating and potentially causing a fire hazard.

Solutions:

Remove and empty the crumb tray regularly. Ensure it is properly reinserted.

Frozen Function Not Working

Frozen bread is not toasted properly.

Solutions:

Press the 'Frozen' button before starting the toasting cycle. Adjust the browning setting as needed.

Toast is Too Dark

Toast is consistently over-toasted, even at lower browning settings.

Solutions:

1. Decrease the browning setting. 2. Ensure the toaster is clean and free of crumbs. 3. If the issue persists, contact Breville customer service.

Toast is Too Light

Toast is consistently under-toasted, even at higher browning settings.

Solutions:

1. Increase the browning setting. 2. Use the ‘Bit More’ function for additional toasting time. 3. Ensure the toaster is clean and free of crumbs. 4. If the issue persists, contact Breville customer service.

Toast Ready Alert Not Working

The toast ready alert sound is not functioning.

Solutions:

Adjust the volume using the cancel button. If the problem persists, contact Breville customer service.

Toast Too Dark

Toast is consistently over-toasted even at lower browning settings.

Solutions:

Decrease the browning setting. Check the voltage of the power supply.

Toast Too Light

Toast is consistently under-toasted even at higher browning settings.

Solutions:

Increase the browning setting. Use the 'Bit More' button for additional toasting time. Ensure the outlet provides adequate voltage.

Toaster Doesn't Turn On

The toaster does not respond when plugged in or when the lever is pressed.

Solutions:

1. Verify the power outlet is working by testing with another appliance. 2. Check the circuit breaker or fuse box. 3. Inspect the power cord for damage. 4. If the problem continues, contact Breville customer service.

Toaster Not Operating

The toaster does not turn on when the lever is pressed down.

Solutions:

Ensure the toaster is plugged into a working outlet. Check the circuit breaker. If the problem persists, contact Breville customer service.