Fault Codes Help for Grillstream GCH20MG

Manufacturer

Model

Grillstream GCH20MG

The Grillstream GCH20MG is a hybrid gas and charcoal barbecue featuring a two-burner gas system and the ability to incorporate charcoal cooking. It includes a cabinet base with castors for mobility, side shelves for preparation, and a grease management system with a cup and channel. The barbecue features a hybrid flame tamer for versatile cooking options, grillstream grills for efficient fat drainage, and a warming rack. It also includes a jet flame ignition system and is compatible with both propane and butane gas cylinders. The unit is constructed with steel and includes safety features like a gas leak test procedure and warnings regarding flammable materials and carbon monoxide hazards.

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AI Assistant: How can I help you with the Grillstream GCH20MG? My knowledge is based on the product manual.

BBQ Fails to Operate

BBQ does not respond to controls.

Solutions:

Reposition burner tubes, clear gas line obstruction.

Burner Won't Light

Burner does not ignite when control knob is turned to 'Hi' and clicked.

Solutions:

Clean burner ports, check gas cylinder level, check igniter battery, allow burner to dry.

Difficulty Lighting Charcoal

Charcoal does not ignite easily.

Solutions:

Use dry charcoal, ensure adequate ventilation.

Excessive Flare-Ups

Large flames erupting from the grill surface.

Solutions:

Clean grill regularly, reduce fat content in food.

Flame is Yellow/Orange

Flame color is yellow or orange instead of blue.

Solutions:

Adjust air vents, clean burner, check gas regulator.

Gas Leak

Bubbles appear when soapy water is applied to gas connections.

Solutions:

Tighten connections, replace hose, replace regulator. Turn off gas and ventilate area.

Gas Odor Present

Smell of gas even when the barbecue is turned off.

Solutions:

Turn off gas supply immediately, ventilate area, check connections, contact gas supplier.

Hose Damage

Visible cuts, cracks, or wear on the gas hose.

Solutions:

Replace the gas hose immediately.

Ignition System Failure

No click sound when turning the burner knob.

Solutions:

Replace battery, replace igniter.

Uneven Heat Distribution

Some areas of the grill are hotter than others.

Solutions:

Clean burner ports, check gas flow, reposition flame tamer.