Fault Code Help

Filters
English 中文 (Mandarin) Español हिन्दी Português Français Русский Deutsch 日本語

Grillstream GCH65MG

The Grillstream GCH65MG is a 6-burner hybrid gas barbecue featuring both gas and charcoal cooking capabilities. It includes a stainless steel cooking surface with grillstream grills and griddles, a side burner, and a fat collection system. The barbecue has a cabinet base with castors for mobility and features a jet flame ignition system for both the main and side burners. It is designed for outdoor use only and includes safety features such as a gas leak test procedure and warnings regarding carbon monoxide hazards and hot surfaces. The unit also supports hybrid cooking, allowing simultaneous use of gas and charcoal.

Burner Won't Stay Lit

Burner lights briefly then goes out.

Solutions:

Clean burner ports, check thermocouple, shield burner from wind.

Difficult to Control Temperature

Temperature fluctuates wildly despite adjusting the control knob.

Solutions:

Clean burner ports, ensure even gas distribution.

Excessive Heat

Flame is excessively high and may cause damage.

Solutions:

Ensure correct regulator is used, remove any obstructions from flame tamer.

Gas Leak

Bubbles form when applying soapy water to gas connections.

Solutions:

Tighten connections, replace damaged hose or regulator, turn off gas and contact a professional.

Gas Odor

Smell of gas even when the barbecue is off.

Solutions:

Turn off gas supply, ventilate area, check connections, contact a professional.

Low Heat

Burners produce low heat output.

Solutions:

Clean burner ports, check gas pressure, ensure correct regulator is used.

No Ignition

Burners do not light despite turning the control knob and hearing a click.

Solutions:

Check gas supply, ensure cylinder is full, clean burner ports, check ignition module and wiring.

Side Burner Not Igniting

Side burner does not light when ignition button is pressed.

Solutions:

Check ignition button, clean burner port, check gas pressure.

Yellow Flame

Flame is yellow or orange instead of blue.

Solutions:

Clean burner ports, ensure proper ventilation.