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Grillstream GSM40MK

The Smashgrill GSM40MK is a four-burner outdoor gas grill constructed with a steel frame and a flatplate cooking surface. It features a piezo ignition system, adjustable burner controls, a grease management system with a removable fat cup, and side shelves for convenient food preparation. The grill includes a gas regulator and hose for connection to a propane or butane gas cylinder. It is designed for outdoor use only and includes leveling feet for stable placement. The unit also features a hood with a handle for covering the cooking surface.

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AI Assistant: How can I help you with the Grillstream GSM40MK? My knowledge is based on the product manual.

Burner Misalignment

Burner tubes are not properly seated over the orifices.

Solutions:

Reposition burner tubes to ensure they are correctly aligned over the orifices.

Difficulty Leveling

Grill is unstable on the ground.

Solutions:

Adjust the leveling feet to ensure the grill is stable and level.

Flashback (Flame at Burner Control)

Flame appears at the burner control knobs.

Solutions:

Immediately turn off gas supply. Clean burner ports. Check gas pressure and regulator. Contact a qualified gas technician.

Gas Leak

Smell of gas near the grill.

Solutions:

Immediately turn off gas supply. Check all connections for tightness. Inspect hose for cracks or damage. If leak persists, contact a qualified gas technician.

Grease Fire

Fire caused by accumulated grease.

Solutions:

Turn off burners. Do not use water to extinguish. Cover the fire with a lid or baking soda.

Hose Damage

Visible cracks or wear on the gas hose.

Solutions:

Replace the gas hose immediately with a suitable replacement.

Low Flame

Flame is weak or inconsistent.

Solutions:

Check gas supply, ensure cylinder is full. Clean burner ports. Verify regulator is set to the correct pressure for your gas type.

No Ignition

Burners do not light despite clicking the piezo igniter.

Solutions:

Check gas supply, ensure cylinder is full and valve is open. Clean burner ports with a wire or paper clip. If piezo igniter is faulty, contact a qualified technician.

Uneven Heating

Some burners heat up more than others.

Solutions:

Clean burner ports. Ensure burners are properly aligned over the gas valves. Check for obstructions in the gas supply line.