Fault Codes Help for Grillstream QSF555

Manufacturer

Model

Grillstream QSF555

This chiminea is constructed from powder-coated steel and designed for outdoor use. It features a firebox, chimney, heat shield, rain cover, and ash tray with a handle and vent. The chiminea is intended to be fueled by natural, untreated wood or heat logs, with a maximum load of 1kg. It includes all necessary fixings for assembly and requires approximately 20 minutes to assemble with one person.

Ash Tray Difficult to Remove

Ash tray is stuck and hard to pull out

Solutions:

Ensure ash is completely cool, gently rock the tray, clean corrosion with a wire brush

Assembly Difficulties

Unable to properly assemble the chiminea

Solutions:

Verify all parts are present, re-read assembly instructions carefully

Chiminea Overheats

Chimney or firebox becomes excessively hot

Solutions:

Reduce fuel load, only use approved fuels (wood/heat logs)

Chiminea won't light

No flame despite attempting to ignite fuel

Solutions:

Use dry wood, ensure ash vent is clear, try a different ignition method

Excessive Smoke

Large amounts of smoke produced during burning

Solutions:

Use dry wood, reduce fuel load, check and clear chimney

Heat Shield Loose

Heat shield rattles or feels unstable

Solutions:

Tighten bolts, replace damaged bolts

Powder Coating Damage

Visible scratches or damage to the steel finish

Solutions:

Avoid contact with abrasive materials, use gentle cleaning methods

Rain Cover Doesn't Fit Securely

Rain cover is loose or doesn't align with the chimney

Solutions:

Re-check assembly instructions, ensure prongs are correctly positioned, replace rain cover if damaged

Rusting Steel Components

Visible rust on steel parts

Solutions:

Cover chiminea when not in use, apply rust-resistant coating

Unstable Chiminea

Chiminea wobbles or feels unsteady

Solutions:

Place on a level surface, tighten all bolts