Fault Codes Help for iRobot RCC-Y1 / ADO-NY

Manufacturer

Model

iRobot RCC-Y1 / ADO-NY

The iRobot Roomba Combo 2 Essential Robot + AutoEmpty Dock is a robotic vacuum cleaner and self-emptying base station. The robot features a water tank for mopping functionality alongside vacuuming, dual multi-surface brushes, and cliff sensors for navigation. It automatically returns to the dock to recharge and empty its dustbin. The dock features a disposable bag for debris collection and includes LED indicators for status updates. The system is controlled via the iRobot Home app, offering scheduling and customization options.

View Manual

AI Assistant: How can I help you with the iRobot RCC-Y1 / ADO-NY? My knowledge is based on the product manual.

Battery Shipping Instructions

Robot will not power on after shipping.

Solutions:

Turn off the battery by holding the power button for 9 seconds.

Dock LED flashing white

Dock is updating firmware.

Solutions:

Do not interrupt the update process. Allow the dock to complete the update.

Poor Cleaning Performance

Robot is not picking up debris effectively.

Solutions:

Empty the dustbin. Clean or replace the filter. Replace the brushes.

Robot doesn't start

Robot does not respond when the clean button is pressed.

Solutions:

Place the robot on the dock to charge.

Robot gets stuck

Robot becomes trapped in a corner or under furniture.

Solutions:

Remove obstacles and clear the robot's path.

Robot not compatible with carpets/rugs

Damage to carpets/rugs

Solutions:

Contact carpet/rug manufacturer for compatibility questions.

Robot not compatible with hard floors

Damage to hard floors

Solutions:

Test robot on a small section of hard floor before full use. Contact hard floor manufacturer for compatibility questions.

Robot stops mid-cleaning

Robot stops unexpectedly during a cleaning cycle.

Solutions:

Remove the obstruction. Return the robot to the dock to charge.

Robot won't dock

Robot is unable to find or connect to the dock.

Solutions:

Clear any obstructions around the dock. Ensure the dock is placed on a hard surface.

Solid Red LED on Dock

Dock is unable to empty the robot's bin.

Solutions:

Replace the bag. Remove any debris from the evacuation port and tube.

Thermal Protector Activated

Motor stops running

Solutions:

Unplug unit, allow to cool for 30 minutes, clear any obstructions in evacuation port, then plug unit back in.

Water tank not dispensing water

Robot is vacuuming but not mopping.

Solutions:

Fill the water tank.