Fault Code Help

Filters
English 中文 (Mandarin) Español हिन्दी Português Français Русский Deutsch 日本語

Vitamix CIA Creations

The Vitamix CIA Creations blender is a high-powered kitchen appliance designed for blending, pureeing, chopping, and grinding food. It features a 2-peak horsepower motor, a two-part lid with a removable plug for tamper use, and a container with ounce, cup, and milliliter markings. It has a high/low speed switch and an on/off switch, allowing for variable speed control. The machine includes a tamper for processing thick mixtures and is equipped with automatic overload protection. It is designed for household use and can handle both wet and dry ingredients.

View Manual
AI Assistant: How can I help you with the Vitamix CIA Creations? My knowledge is based on the product manual.

Automatic Overload Protection

Motor shuts off, may emit a slight odor.

Solutions:

Turn off the machine and let it cool for up to 45 minutes. Reduce the amount of food, increase the speed, or process for a shorter duration. Unplug the machine and allow air to circulate through the motor base.

Cloudy Container (Dry Blade Container)

Container becomes cloudy after grinding grains.

Solutions:

This is cosmetic and does not affect performance.

Container Not Securing

Container does not lock onto the motor base.

Solutions:

Ensure the container is properly aligned with the motor base. Clean the centering pad. Contact Vitamix customer service if the locking mechanism is damaged.

Discoloration/Odors (Dry Blade Container)

Container discolors or retains odors after grinding herbs/spices.

Solutions:

This is cosmetic and does not affect performance. Consider using a separate container for grinding herbs/spices.

Machine Won't Start

Machine does not power on when the on/off switch is activated.

Solutions:

Ensure the machine is securely plugged into a working outlet. Test the outlet with another appliance. Contact Vitamix customer service if the problem persists.

Retainer Nut Loosening

Retainer nut at the bottom of the container loosens.

Solutions:

Contact Vitamix customer service for assistance and potential replacement.

Tamper Touching Blades

Tamper makes contact with the blades during operation.

Solutions:

Verify you are using the correct tamper for your container. Ensure the lid is securely locked and the tamper is used only through the lid plug opening.