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Vitamix Professional Series 500

The Vitamix Professional Series 500 is a high-performance blender designed for home use. It features a powerful motor, variable speed control, and pre-programmed settings for smoothies, frozen desserts, and hot soups. The blender includes a 64oz container with clear markings for measurements, a two-part lid with a removable plug for adding ingredients or using a tamper, and a tamper to assist with processing thick mixtures. It is designed for blending, pureeing, chopping, and grinding various ingredients.

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AI Assistant: How can I help you with the Vitamix Professional Series 500? My knowledge is based on the product manual.

Automatic Overload Protection

Motor shuts off during operation, may emit a slight odor.

Solutions:

Turn off power switch, let motor cool for up to 45 minutes, then reset. Reduce processing time or amount. Ensure adequate ventilation.

Blade Assembly Issues

Damaged or dull blades.

Solutions:

Do not attempt to operate damaged blades. Contact Vitamix customer service for replacement.

Burning Smell

Unusual odor during operation.

Solutions:

Immediately stop the machine, unplug it, and contact Vitamix customer service.

Ingredients Not Circulating

Mixture is stuck and not blending properly.

Solutions:

Remove lid plug and use tamper to push ingredients towards the blades. If that doesn't work, stop the machine, remove the container, and use a spatula to release the air bubble.

Lid Not Securely Locked

Blender will not operate.

Solutions:

Ensure the lid is correctly positioned and locked securely onto the container.

Machine Won't Start

No power to the blender.

Solutions:

Ensure power cord is securely plugged in, on/off switch is in the 'on' position, and check the circuit breaker.

Retainer Nut Loosening

Retainer nut at the bottom of the container loosens.

Solutions:

Do not continue use. Contact Vitamix customer service for assistance.