Fault Codes Help for Brother DCP-J140W

Manufacturer

Model

Brother DCP-J140W

The Brother DCP-J140W is a color inkjet all-in-one printer, scanner, and copier. It features wireless connectivity, allowing for mobile printing and scanning. The printer utilizes four ink cartridges (black, cyan, magenta, and yellow) and supports various paper sizes including letter, legal, and A4. It includes features like automatic document feeding, borderless printing, and a control panel with LCD display for easy operation and status monitoring. The machine also provides error messages and troubleshooting guidance via the LCD.

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AI Assistant: How can I help you with the Brother DCP-J140W? My knowledge is based on the product manual.

B&W Print Only

Printer only prints in black and white, even when color is selected.

Solutions:

Replace the depleted ink cartridge(s).

Cannot Detect

The printer is unable to recognize an installed ink cartridge.

Solutions:

Re-install the ink cartridge, ensuring it clicks into place. Use genuine Brother ink cartridges.

Cannot Print

The printer is unable to print.

Solutions:

Close the ink cartridge cover securely. Close the scanner cover. Press Stop/Exit to clear memory.

Clean

The printer requires cleaning.

Solutions:

Initiate the print head cleaning cycle from the printer's menu.

High Temperature

The printer is overheating.

Solutions:

Allow the printer to cool down.

Ink Box Full

The ink absorber box or flushing box is full.

Solutions:

Contact Brother customer service or an authorized service center for replacement.

Ink Low

The printer indicates that one or more ink cartridges are low on ink.

Solutions:

Order a new ink cartridge.

Inkbox Nearfull

The ink absorber box or flushing box is nearing capacity.

Solutions:

Contact Brother customer service or an authorized service center for inspection.

Low Temperature

The print head is too cold.

Solutions:

Allow the printer to warm up.

No Cartridge

The printer does not detect an ink cartridge.

Solutions:

Re-install the ink cartridge, ensuring it clicks into place.

No Paper Fed

Paper is not being fed into the printer.

Solutions:

Remove any paper jams. Ensure the correct paper type is selected. Load the paper tray correctly.

Out of Memory

The printer's memory is full.

Solutions:

Press Stop/Exit to clear the print queue.

Paper Jam

Paper is stuck inside the printer.

Solutions:

Remove the jammed paper carefully following the instructions in the user manual.

Replace XX Ink

The printer displays a message indicating a specific ink cartridge (XX) needs replacement.

Solutions:

Replace the indicated ink cartridge with a new one.

Wrong Paper Size

The printer detects an incorrect paper size.

Solutions:

Adjust the paper size setting in the printer driver to match the loaded paper.