Fault Codes Help for Vitamix VM0215

Manufacturer

Model

Vitamix VM0215

The Vitamix VM0215 is a 12-cup food processor attachment designed for use with Vitamix blenders featuring self-detect technology. It includes a variety of discs and blades for slicing, shredding, and chopping. The unit features a self-detect base, work bowl, snap-on lid, food pushers, and various discs (fine shred/thin slice, veggie disc, julienne, large shred/thick slice). It operates by attaching to a compatible Vitamix blender base and utilizing the blender’s motor. Safety features include interlocks and warnings against touching moving parts.

Attachment not detected

Food processor does not operate when attached to blender base.

Solutions:

Ensure blender base has self-detect feature and attachment is securely connected.

Bowl wobbles/rocks

The work bowl moves or is unstable during operation.

Solutions:

Ensure the appliance is on a stable surface and the bowl is securely locked.

Changes in sound

The sound of the appliance changes during operation.

Solutions:

Do not serve the food being made. Inspect for damage.

Continuous use over 3 minutes

Appliance may overheat or malfunction.

Solutions:

Do not continuously use appliance more than 3 minutes.

Food falls over in chute

Carrots or similar food items topple over within the feed chute.

Solutions:

Cut food into shorter, equal-height pieces and insert one piece at a time, point down.

Food piles up on one side

Processed food accumulates unevenly within the work bowl.

Solutions:

Remove disc occasionally and redistribute food with a spatula.

Food remains on disc

Small pieces of food remain on top of the slicing or shredding disc after processing.

Solutions:

Add more food and reposition the piece in the chute, or try again.

Food unevenly chopped

Food is not consistently chopped or processed.

Solutions:

Reduce the amount of food processed, or use the pulse function.

Liquid leaks from bowl

Liquid escapes from between the work bowl and cover during operation.

Solutions:

Do not exceed 8 cups of liquid.

Machine shuts off prematurely

The food processor stops operating before processing is complete.

Solutions:

Turn off the appliance, unplug, remove food, and adjust ingredients/load.

Motor shuts off

Motor stops during operation.

Solutions:

Turn off, unplug, wait for motor to cool, adjust ingredients/load.

Soft cheese spreads

Soft cheese, like mozzarella, spreads out on the shredding disc.

Solutions:

Chill cheese thoroughly and apply even pressure with the food pusher.

Uneven slices/shreds

Slices or shreds are inconsistent in thickness or angle.

Solutions:

Apply consistent pressure to the food pusher and ensure food is packed firmly.