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Brother DCP-J125

The Brother DCP-J125 is a color inkjet all-in-one printer, scanner, and copier. It features a control panel with an LCD screen for navigating menus and settings. It supports various paper sizes and types, including plain paper, inkjet paper, glossy photo paper, and envelopes. It can print directly from digital camera memory cards via slots for Memory Stick, SD, and SDHC cards. The machine offers both black and color printing, copying, and scanning capabilities, with adjustable quality settings. It also supports scanning to memory cards.

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AI Assistant: How can I help you with the Brother DCP-J125? My knowledge is based on the product manual.

Communication Error

The machine is unable to communicate with the computer.

Solutions:

Check the USB cable connection. Reinstall the printer driver. Ensure there are no software conflicts.

Cover Open

The machine will not operate because a cover is open.

Solutions:

Close the cover securely.

E01

Example Symptoms

Solutions:

Example Solution

General Error

An unspecified error has occurred.

Solutions:

Turn the machine off and on again. If the problem persists, contact customer support.

Ink Cartridge Error

The machine displays an error message indicating a problem with one or more ink cartridges.

Solutions:

Replace the empty ink cartridge with a new one. Ensure the cartridge is installed correctly and is compatible with the machine.

Low Ink

The machine displays a message indicating low ink levels.

Solutions:

Replace the low ink cartridge.

Maintenance Required

The machine displays a message indicating that maintenance is required.

Solutions:

Perform the recommended maintenance tasks as described in the user manual.

No Paper

The machine displays a message indicating there is no paper in the tray.

Solutions:

Load paper into the paper tray.

Paper Jam

Paper is stuck inside the machine, preventing printing or copying.

Solutions:

Open the paper tray and carefully remove the jammed paper. Ensure the paper is loaded correctly and is not damaged. Check for any obstructions in the paper path.

Scanner Error

The scanner is unable to scan documents.

Solutions:

Place the document correctly on the scanner glass. Clean the scanner glass with a soft, lint-free cloth. If the problem persists, contact customer support.