Fault Code Help

Filters

iRobot Roomba j7+

The Roomba j7+ is a robotic vacuum cleaner designed for automated floor cleaning. It features precision vision navigation to avoid obstacles, a self-emptying Clean Base™ automatic dirt disposal, and compatibility with the iRobot Home app for scheduling and customization. It uses multi-surface brushes and edge-sweeping brushes to collect debris, and includes cliff sensors to prevent falls. The robot operates on a rechargeable lithium-ion battery and returns to its base for charging. It also features Dirt Detect™ technology to focus on heavily soiled areas.

View Manual
AI Assistant: How can I help you with the iRobot Roomba j7+? My knowledge is based on the product manual.

After 90 minutes inactivity off charging station

Robot automatically ends cleaning job.

Solutions:

N/A - Normal operation.

App Connectivity Issues

Robot cannot connect to the iRobot Home app.

Solutions:

Check Wi-Fi connection and restart the app.

Bag Full Indicator

Solid red light on Clean Base.

Solutions:

Replace the bag.

Bag Not Securely Inserted

Robot will not empty.

Solutions:

Ensure bag is securely inserted.

Battery Not Charging

Robot not charging.

Solutions:

Wipe charging contacts clean.

Battery Overheating

Robot stops charging and displays an error.

Solutions:

Allow the battery to cool down and contact customer care.

Battery Safety

Battery is damaged or leaking.

Solutions:

Do not charge. Wash affected area with water and seek medical advice.

Blinking Red Light - Dirt Disposal

Leak or clog in dock evacuation path.

Solutions:

Check and clear any debris from the evacuation path.

Blower Cover Obstruction

Reduced suction.

Solutions:

Remove and clean debris from blower cover.

Camera Window Dirty

Robot is having trouble navigating.

Solutions:

Clean the camera window.

Charging Issues

Robot is not charging properly.

Solutions:

Clean the charging contacts or contact customer care.

Cliff Sensor Activation

Robot stops near edge.

Solutions:

Ensure charging station is at least 4 feet from stairs.

Clog Detected

Dirt disposal attempts to clear clog.

Solutions:

Remove any debris from the evacuation path.

Dirt Detect Activation

Robot moves in forward/backward motion.

Solutions:

Normal operation - robot is focusing on cleaning the area.

Factory Reset

Robot resets to factory settings.

Solutions:

Confirm reset by pressing clean button once.

Filter Not Installed Correctly

Robot will not run.

Solutions:

Reinstall the filter correctly.

Navigation Problems

Robot is getting stuck or lost.

Solutions:

Clear obstacles and restart the robot.

No Automatic Emptying

Robot not emptying into Clean Base.

Solutions:

Use iRobot Home app or hold clean button 2-5 seconds.

Obstacle Detection

Robot stops and changes direction.

Solutions:

Remove obstacle.

Red light ring

Low battery.

Solutions:

Please charge the robot.

Red Light Ring - Bin Full

Robot indicates bin needs emptying.

Solutions:

Empty the dust bin.

Reduced Suction

Robot is picking up less debris.

Solutions:

Empty bin, clean filter, and clean brushes.

Robot Not Responding

Robot is unresponsive.

Solutions:

Charge the robot or contact customer care.

Shipping Battery

Battery needs to be shipped.

Solutions:

Turn off battery, package securely, and contact customer care.

Solid Red Light - Dirt Disposal

Bag full or missing.

Solutions:

Replace bag or ensure proper installation.

Thermal Cut-out

Motor stops running.

Solutions:

Unplug unit, allow to cool for 30 minutes, clear obstructions, and plug back in.

Unit Not Working

Appliance not working.

Solutions:

Return service center.

Unrecognized Error

Robot displays an unknown error.

Solutions:

Contact iRobot customer care.

Visual Docking Target Issue

Robot struggles to dock.

Solutions:

Wipe clean, dry cloth.

Wheel Obstruction

Robot is dragging or moving erratically.

Solutions:

Clean the wheels.